When a submission is received you will receive a copy via email, and so will the sender.
All submissions are also stored in a database incase the email was not received. You can also mark each entry as you attend to them, to ensure that none are overlooked and you can easily sort by which ones are still outstanding .
Each form includes a Captcha to help reduce the "junk / spam" submissions.
Each submission is sent to you via email and a copy is also sent to the customer, plus it is stored in the database.
The Submission Manager provides you the ability to edit or delete each entry, plus you can sort using a range of options.
An example of options could be "I would like to request a quote", "I would like to subscribe to your mailing list","I would like to UNSUBSCRIBE to your mailing list". etc.
You can configure the options as the need arises and you can enter the help information.
If you are constantly being asked the same questions, then it would be advisable to look at our Frequently Asked Questions (Information Manager) Application or our Tutorials Manager, where you can provide the information on your website and then simply refer people to the relevant page.
This a quick and efficient way for people to ask questions about specific products as it automatically adds the product name, product code and current retail price for them in the details box. All they have to do is then type in their question(s).